MANAGED SERVICES
Product Maintenance
Foxbox is on it.
Often before you’re even aware of what “it” is. Our Product Maintenance teams work proactively, meticulously and tirelessly to do two things: Keep your customers happy and your team’s energy focused on anything but fixing bugs.
Proactive Maintenance
Serve your customers, improve performance and protect your team’s ability to build what’s next.
- Function & Performance Monitoring
- Issue Resolution & Bug Fixes
- Stability & Security Updates
- Automated Testing
Predictable Support
Our teams actively fix bugs, communicate changes and even handle one-off requests. No fire drills necessary.
- One-off request responses
- Documentation
- Dedicated Point of Contact
Peace of Mind
Clear protocol, an uncapped number of requests and a fixed monthly fee means you sleep better at night.
- Consistent Resolution Times
- Weekly Status Meetings
- Pay Down Technical Debt
Versapay's Mobile Strategy
Versapay struggled to overcome a critical obstacle: iOS requirements and competing priorities were outpacing their ability to keep performance high.
Through CI/CD automation, reduced tech debt and proactive bug fixes, we equipped Versapay with a 75% faster release cycle and the reliable foundation they needed to transform how they serve their customers.
DOUG HATHAWAY, VP OF ENGINEERING, VERSAPAY“They’ve required zero hand holding from day one. It feels like a true partnership.”